Stop Managing IT Problems.

Start Using IT for Growth.

Your technology should drive wins, not drain resources. Whether you need a foundation that just works or enterprise-grade compliance that opens new markets—we build IT strategies that accelerate your business.

✅ Technology That Drives Growth ✅ Enterprise-Grade Security ✅ Compliance That Unlocks Opportunities

✅ Predictable Investment, Measurable Outcomes

Ascend Package

The Foundation: IT That Gets Out of Your Way So You Can Grow

Your technology should enable growth, not demand constant attention. Ascend gives you enterprise-grade reliability and security—the kind that just works—so you can focus on winning customers, not fighting IT fires.

What This Means for Your Business:

✅ Launch faster - No more "we can't do that yet, IT isn't ready"
✅ Scale confidently - Add people, locations, and customers without your systems breaking
✅ Win enterprise deals - Meet security requirements that unlock bigger opportunities
✅ Sleep better - Elite security experts watch your systems 24/7/365, catching threats before they become problems

What We Handle (So You Don't Have To):

  • Round-the-clock monitoring, maintenance, and threat response

  • Enterprise-grade security with 24/7 security operations center

  • Dark web monitoring to catch breaches before they impact your business

  • Email and identity protection that stops attacks at the door

  • Backup and recovery that actually works when you need it

  • Strategic guidance on technology decisions that drive growth

Perfect for: Businesses ready to stop reacting to IT problems and start using technology to pull ahead of competitors.

Summit Package

When Compliance Is Required and Security Can't Fail

For businesses where a breach doesn't just cost money—it costs licenses, contracts, and reputation. Summit delivers the compliance programs and security infrastructure that regulated industries demand, without the enterprise complexity or budget.

What This Unlocks for Your Business:

✅ Win contracts others can't - Meet HIPAA, FTC Safeguards, SOC 2, and other requirements that gate your biggest opportunities
✅ Pass audits with confidence - Documentation, policies, and controls ready when regulators or clients ask
✅ Respond to incidents without panic - Expert-led response plans that contain threats and satisfy compliance reporting
✅ Sleep through the night - Elite security team hunting threats 24/7/365 while you focus on running your business

Everything in Ascend, Plus:

  • Virtual CISO partnership - Strategic security guidance without a $200K+ hire

  • Compliance program management - Policies, risk assessments, and audit-ready documentation

  • Advanced threat hunting - Security experts analyzing your environment for hidden risks

  • Incident response leadership - Step-by-step guidance when (not if) something happens

  • Business continuity planning - Ensure you can recover fast and meet contractual obligations

  • Security training programs - Turn employees from your biggest risk into your first line of defense

  • Quarterly strategic reviews - Technology roadmap aligned to business goals and security requirements

Perfect for: Healthcare, financial services, SaaS companies, and any business where security failures have regulatory or contractual consequences.

Why Growing Businesses Choose DirectLine-IT

Forward-thinking business owners partner with DirectLine-IT when they're ready to turn technology into competitive advantage—not just another operational headache.

✅ Strategic Partnership, Not Just Support
Direct access to senior experts who understand your business goals, not just your tickets. Get the personalized attention of a boutique firm with the expertise that drives real growth.

✅ Compliance That Opens Doors
Navigate HIPAA, FTC Safeguards, SOC 2, and other requirements that unlock bigger contracts. Pass audits confidently with programs designed to satisfy regulators while accelerating your business.

✅ Committed to Your Success
We're invested in long-term relationships where your wins become our wins. Technology partnerships built on trust, transparency, and measurable outcomes—not transactional vendor relationships.

✅ Predictable Costs, Unlimited Potential
Fixed monthly investment eliminates surprise bills and gives you budget certainty. Technology strategies aligned to your growth goals, not vendor upsells.

Is your technology driving wins—or just preventing problems?

Find out in a Free Technology Strategy Assessment

Start Your IT Transformation