ABOUT US

WHY DIRECTLINE-IT?

DirectLine-IT was born from a desire to offer an uncomplicated, clear-cut approach to addressing your technological requirements. Our identity and operations have been meticulously sculpted around these principles. We strive to set ourselves apart with our distinctive practices, hoping to provide you a unique yet comforting and familiar experience.

OUR APPROACH

At DirectLine-IT, we place immense value on the traditional, trust-based approach to doing business, reminiscent of an open handshake agreement. Our foundation is cemented in principles of honesty and integrity, elements we regard as essential to our corporate DNA. We aspire to exemplify these values through our eagerness to forge partnerships and deliver top-tier products and services that bolster your business infrastructure.


THE TEAM

MATTHEW COLE

OWNER AND ENGINEER

Originally hailing from Southern Oregon, Matt chose to lay the foundation for his family's future in the Gorge in 2007. A passionate outdoorsman, he dedicates his leisure time to exploring the majestic Columbia River Gorge, whether motorcycle riding, hiking, backpacking, or fly fishing.

With a professional journey spanning 15 years in various IT sectors, Matt prioritizes cultivating genuine relationships with his clients. He is committed to offering his wealth of knowledge and tailored solutions to address their unique technological challenges.

Jacob Larsen

SENIOR TECHNICIAN

Loren vanwagner

TECHNICIAN

Loren, a long-time Gorge resident, is a Technical Support Specialist with over 20 years of experience in IT infrastructure, user support, and computer hardware production. He has provided technical assistance to large teams in previous roles, ensuring seamless operations at an Aerospace Industry training center. Loren's extensive expertise in hardware and software troubleshooting enables him to deliver exceptional support to his clients.

 Outside of his IT work, Loren enjoys a variety of outdoor adventures, including kayaking, mountain biking, hiking, foraging, and exploring new areas in the wilderness with his overland vehicle.

We’re working and playing in the pacific northwest, offering services nationwide.