Find the Right IT Solution for Your Business

Flexible packages. Powerful security. Support you can count on.
Whether you need essential support or full compliance and protection, our packages scale with your needs — giving you peace of mind and the freedom to focus on your business.

✅ Reliable IT Support
✅ Built-In Security at Every Level
✅ Compliance-Ready Options
✅ No Hidden Fees — Just Results

Ascend Package

Next-Level Support & Security — Without the Enterprise Price
Ascend is for businesses that want more than basic IT — with elevated protection, reliable support, and peace of mind built in.

🖥 Proactive IT Support

  • 24/7 Monitoring & Responsive Helpdesk

  • System Updates & Patch Management

  • Microsoft 365 Support & Management

✉️ Email Security That Works

  • Advanced spam & phishing protection

  • Attachment and link scanning to block threats before they reach your inbox

  • Email Encryption that works no matter what you device you use

🛡 Superior Endpoint Protection

  • AI-powered threat detection and response

  • Real-time protection against malware, ransomware, and emerging attacks

🌐 Smart Web Filtering

  • Blocks malicious websites, harmful content, and security risks

  • Helps enforce safe browsing across your organization

☁️ Essential Backup

  • Cloud backup for critical files

  • Quick recovery options to keep your data safe

Ascend delivers powerful security and reliable support — perfect for growing businesses that value protection and performance.

Summit PACKAGE

ELITE IT Support + Full-Stack Security + Strategic Compliance
Summit is for businesses that demand zero-compromise security, compliance-readiness, and a partner that’s watching over their tech 24/7.

Includes Everything in Ascend, PLUS:

🚨 24/7 Threat Monitoring & Response

  • Around-the-clock security experts monitoring your systems

  • Immediate threat detection, response, and device isolation

  • Insider threat detection and lateral movement prevention

🛡 Strategic Compliance & Risk Management

  • Virtual CISO support to guide your compliance journey

  • Custom security policies, risk assessments, and planning

  • Support for HIPAA, FTC Safeguards, CMMC, and beyond

🔍 Threat Detection with Actionable Insights

  • Advanced security event monitoring with real-time alerts

  • Clear, step-by-step remediation guidance — no guesswork

  • Compliance-focused reporting and audit support

🔐 Everything Else You Need

  • Business Continuity & Disaster Recovery

  • Security Awareness Training & Simulated Phishing

  • Vendor Management & Documentation

  • Quarterly IT Strategy Reviews

Summit means your business is covered — protected, compliant, and ready for anything.

Why Choose DirectLine-IT?

We don’t just provide IT support — we become your trusted partner in security, compliance, and growth.

✅ Personal, Responsive Service
We answer the phone — no call centers, no tickets lost in the void. Real help, when you need it.

✅ Compliance Experts
From HIPAA to FTC Safeguards, we help you stay secure and compliant — because security isn’t optional.

✅ Local & Invested
We’re part of the Gorge community — supporting businesses, seniors, and local organizations with integrity.

✅ No Surprise Pricing
Straightforward packages, no hidden fees, and real results.

Not Sure Which Package Fits? Let’s Figure It Out — Together.

Our experts are here to help you choose the right path — whether you're a growing business or in a highly regulated industry. No pressure. Just clarity.